Privacy Policy & Terms of Service

Last updated: July 7, 2026

This Privacy Policy and Terms of Service ("Agreement") governs your use of the mobile application and related services (the "Service") provided by us. By downloading, accessing, or using the Service, you agree to this Agreement and our data practices as described below. If you do not agree, please do not use the Service.

1. SMS Messaging Consent (10DLC Compliance)

By providing your phone number and checking the SMS consent box during onboarding or checkout, you expressly agree to receive SMS text messages from us and from the business professionals who use this platform. Message categories include:

  • New booking notifications and appointment confirmations
  • Appointment reminders and schedule updates
  • Customer inquiry alerts and follow-up messages
  • Quote delivery, invoice links, and payment receipts
  • Warranty confirmations and service completion notices
  • Account, subscription, and service update alerts

Message frequency: Varies based on booking activity; typically 1–10 messages per month per active customer.

Carrier charges: Standard message and data rates may apply from your mobile carrier.

Opt out: You may cancel SMS messages at any time by replying STOP to any message. For assistance, reply HELP.

No sharing for marketing: Your mobile information is not shared with third parties for marketing or promotional purposes. SMS delivery is facilitated through compliant A2P 10DLC-registered routing.

2. Information We Collect

Information you provide

Full name, email address, phone number, business name and address, website, services and pricing, profile photo, digital business card content, and any information submitted through forms, booking pages, or onboarding.

Customer and job data

Customer contact details, vehicle year/make/model, service address, appointment times, job photos (before/after), inspection notes, quote amounts, and payment method records.

Automatically collected data

Device identifiers, approximate location (if permitted), app usage analytics, card tap/click events, IP address, and crash reports.

Payment data

Payment processing is handled by third-party processors (Stripe, PayPal, Wix Payments). We do not store full card numbers; only transaction references and status are retained.

3. How We Use Your Information

  • Operate, maintain, and improve your account and the Service
  • Send booking notifications, reminders, quotes, invoices, and receipts via SMS and email
  • Generate public-facing digital business cards, quote cards, and booking pages
  • Process subscription payments and manage billing cycles
  • Track revenue, expenses, mileage, and job analytics for your business dashboard
  • Detect, prevent, and address fraud, abuse, and technical issues
  • Comply with legal obligations and carrier messaging requirements

We do not sell your personal information. Aggregated, de-identified data may be used for analytics and product improvement.

4. Information Sharing & Disclosure

We share your information only as necessary to provide the Service and as described below:

  • With SMS/email delivery providers to send messages on your behalf
  • With payment processors to complete subscription and customer payments
  • With map and location services for address lookup and route tracking
  • With cloud hosting and storage providers for app infrastructure
  • When required by law, court order, or to protect rights and safety
  • In connection with a merger, acquisition, or asset sale (with continued confidentiality)

Affiliates who refer new members receive only the referred user's email and referral status — no payment or personal contact details beyond what is necessary to calculate commissions.

5. Data Security & Retention

We use industry-standard security measures including encrypted transmission (TLS), role-based access controls, and secure cloud storage. However, no method of internet transmission is fully secure, and we cannot guarantee absolute protection.

We retain your data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Upon account termination, business data may be deleted within 90 days, except where retention is required by law.

6. Your Privacy Rights

Depending on your location (e.g., California/CCPA, EU/GDPR, Canada/PIPEDA), you may have the right to:

  • Access and receive a copy of your personal information
  • Request correction or deletion of inaccurate or unnecessary data
  • Opt out of the sale or sharing of personal information
  • Withdraw SMS consent at any time by replying STOP
  • Request data portability to another service
  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us through the app or reply to any message you receive from us.

7. Children's Privacy

The Service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided data to us, please contact us for prompt deletion.

8. Terms of Service

8.1 Acceptance

By creating an account or using the Service, you enter into a binding agreement under these Terms. If you are using the Service on behalf of a business, you represent that you have authority to bind that entity.

8.2 Account responsibilities

You are responsible for safeguarding your credentials and for all activity under your account. You agree to provide accurate information and to keep it current.

8.3 Subscription & billing

Paid subscriptions recur monthly until canceled. You may cancel anytime; cancellation takes effect at the end of the current billing cycle. Refunds for partial months are not provided unless required by law. We may adjust pricing with reasonable advance notice.

8.4 Acceptable use

You agree not to: use the Service for unlawful activity; send unsolicited marketing messages; violate carrier or platform SMS rules; upload infringing or harmful content; attempt to disrupt or reverse-engineer the Service; or misuse customer data collected through the platform.

8.5 Customer data ownership

You retain ownership of customer leads, job data, photos, and business information you submit. You are responsible for obtaining any necessary consent from your customers before sending them SMS messages or storing their contact data.

8.6 Intellectual property

The app, branding, and software are owned by us and our licensors. You receive a limited, non-exclusive, non-transferable license to use the Service during your active subscription.

8.7 Limitation of liability

The Service is provided "as is" and "as available" without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, including loss of revenue, missed appointments, or data loss.

8.8 Indemnification

You agree to indemnify and hold us harmless from claims arising out of your use of the Service, your breach of these Terms, or your violation of any law or third-party rights (including customer SMS consent failures).

8.9 Termination

We may suspend or terminate your account for non-payment, violation of these Terms, or prolonged inactivity. Upon termination, your right to use the Service ends immediately.

8.10 Changes to terms

We may update this Agreement at any time. Continued use after changes are posted constitutes acceptance of the revised terms. Material changes will be communicated via email or in-app notice.

9. Do Not Track Signals

Some browsers offer a "Do Not Track" signal. We do not currently respond to such signals, as there is no industry consensus on how to interpret them. We honor opt-out requests submitted directly as described in this Policy.

10. Contact Us

If you have questions about this Privacy Policy & Terms of Service, your data, or your account, contact us through the app's support features or by replying to any message you receive from us. For SMS-related concerns, reply HELP for assistance or STOP to unsubscribe.